Office and Administrative Support

Key Role

Office and administrative support personnel should have basic computer skills and knowledge to ensure that an organization's information is handled efficiently. They are also responsible for storing, retrieving, and integrating information for dissemination to staff and clients.

Quick Facts

  • Median Pay: $30,000-$33,000 per year
  • Minimum Education: High school diploma or equivalent (recommended, not required)
  • Should have a basic understanding of computers
  • Careers available in many industries (hospitality, corporate, government, etc.)
  • A wide range of new responsibilities may be added as technology expands

Job-Related Tasks

  • Filing information
  • Answering and directing phone calls
  • Data entry
  • Office support

Personal Characteristics and Talents

  • Interpersonal communication skills
  • Analytical skills
  • Detail oriented
  • Computer skills
  • Organizational skills

Recommended Education

  • High school diploma or equivalent
  • Technical certifications
  • Experience in related field

Career Opportunities

  • Telemarketer
  • Information Processor
  • Data Entry Clerk
  • Administrative Assistant
  • Sales Support Staff

Bureau of Labor Statistics, U.S. Department of Labor, Occupational Outlook Handbook, 2014-15 Edition, Secretaries and Administrative Assistants, on the Internet at (visited March 26, 2014).

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LearnKey Learning Path

Our prescribed Office and Administrative Support career ready series is a well balanced blend of Industry leading certification prep and professional development. Included in the Office and Administrative Support series are LearnKey Certified courses that will prepare individuals for a successful career in office and administrative support, as well as courses designed to assist in the personal development of each learner.

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Technical Development Courses:

Estimated training hours*: 78

Personal Development Courses:

Estimated training hours*: 26

*Estimated time includes viewing hours only and does not include test prep or certification exams