Wednesday’s Touch

Expert Kantola  .

Skills can be taught, but the right attitude is even more meaningful. This video, inspired by author and professional speaker Byrd Baggett, tells a simple but moving story about the importance of one customer service rep in the eyes of her customer. It inspires viewers to see that customers are people, too -- and to build relationships that keep customers coming back.


  • Features information on building relationships for loyal customers
  • View your online courseware anytime, anywhere

Related Courses:

ART of Customer Service
Customer Service Counts
Workplace Ethics

1 Sessions / 1 Hour
Product ID # 063051
Made in the USA

Single user price: $119

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