LearnKey Training

Successful Management Series

Successful Management Series

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Successful Management Series

0 Sessions -
4 Hours of Interactive Training

One mark of a successful manager is continual skill improvement, and the Successful Management Series from LearnKey can help. The series includes three complete courses: Excellence in Supervision, Giving & Receiving Criticism, and Managing Disagreement.

Benefits
  • Create effective teams through this training
  • Communicate in ways that will motivate others
  • Handle conflicts and disagreements with positive resolutions

Excellence in Supervision Course
Session 1

Section A: Getting Started

  • Self-Assessment
  • Objectives
  • Introduction
  • Supervisory Power
  • Case Study
  • Assessment

Section B: Managing Performance

  • Setting Expectations
  • Giving Feedback
  • Handling Problems
  • Staying Flexible
  • Assessment

Section C: Communicating Proactively

  • Delegating Tasks and Time
  • Effective Meetings
  • Talking to Your Boss
  • Case Study
  • Assessment

Section D: Coaching for Excellence

  • The Good Coach
  • The Coaching Process
  • Assessment

Section E: Dealing with Change

  • A Modern Skill
  • Positive Change Mgmt.
  • Case Study
  • Conclusion

Managing Disagreement Course
Session 1

Section A: Understanding Conflict Mgmt.

  • Self-Assessment
  • Objectives
  • Conflicts and Disagreements
  • MODI
  • Assessment

Section B: The Nine Styles

  • Introduction
  • Firm Styles
  • Listen Up!
  • Neutral Styles
  • Listen Up!
  • Flexible Styles
  • Assessment

Section C: Steps for Managing Disagreement

  • Explore
  • Say What?
  • Plan and Prepare
  • Say What?
  • Implement
  • Summary
  • Assessment

Giving and Receiving Criticism Course
Session 1

Section A: Effective Criticism

  • Introduction
  • The Art of Giving Criticism
  • The Art of Taking Criticism
  • Artful Criticism