LearnKey Training

Better Business Communication Course

Better Business Communication Course

Better Business Communication Course

1 Sessions -
0 Hours of Interactive Training

Do you feel that you have difficulty expressing your business goals in precise terms? This LearnKey course, based on the book Better Business Communication by Dr. Phillip Bozek can help you! Learn quick and easy techniques to improve all types of business communication--memos, letters, presentations and meetings.

  • Make meetings more productive with clear objectives.
  • Make great progress as you brainstorm through issues.
  • Discover clear methods for communicating information.

About The Author
Phillip Bozek is president of Communication Designs Inc., a training company located in Tampa, Florida, that specializes in effective meeting, presentation, and training skills; business writing; facilitation; and coaching. Dr. Bozek’s clients include Kennecott, Lockheed Martin, Los Alamos National Lab, MCI, Nextel, Novell, Pepsi, the U.S Postal Service, and Volkswagen.

Session 1

Section A: Better Business Communication

  • Introduction
  • Course Overview
  • Key Fact

Section B: The Meeting

  • Before the Meeting
  • During the Meeting
  • Leading the Meeting
  • Decisions and Actions
  • Key Fact

Section C: The Memo

  • Business Communication
  • Your Audience
  • Brainstorming, Organizing, and Editing
  • Key Fact

Section D: The Presentation

  • The Introduction
  • Getting Attention
  • Nonverbal
  • Your Voice
  • Dealing with Questions
  • Successful Communication
  • Conclusion