LearnKey Training

Communication Series

Communication Series

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Communication Series

0 Sessions -
4 Hours of Interactive Training

The Communication Series from LearnKey includes five courses of instruction that help develop the interaction skills of employees, managers and executives. Become more effective and productive in your personal and professional life by using the methods discussed in this Communication Series. Courses include: Effective Presentation Skills; Better Business Writing; Better Business Communication; Successful Negotiation; and Making Humor Work.

  • Discover clear methods for communicating information.
  • Have a meaningful impact on your audience.
  • Communicate your thoughts for better results.

Effective Presentation Skills Course
Session 1

Section A: Effective Presentation Skills

  • Introduction
  • Course Overview

Section B: Getting Started

  • Dealing with Fear
  • Reducing Anxiety
  • Planning
  • Key Fact

Section C: Organizing and Preparing

  • Developing the Presentation
  • Handouts and Visuals
  • Practice
  • Key Fact

Section D: Making Effective Presentations

  • Physical Facilities
  • Jumpstarting
  • Delivery
  • Common Mistakes
  • Handling Questions
  • Good Luck

Better Business Communication Course
Session 1

Section A: Better Business Communication

  • Introduction
  • Course Overview
  • Key Fact

Section B: The Meeting

  • Before the Meeting
  • During the Meeting
  • Leading the Meeting
  • Decisions and Actions
  • Key Fact

Section C: The Memo

  • Business Communication
  • Your Audience
  • Brainstorming, Organizing, and Editing
  • Key Fact

Section D: The Presentation

  • The Introduction
  • Getting Attention
  • Nonverbal
  • Your Voice
  • Dealing with Questions
  • Successful Communication
  • Conclusion

Better Business Writing Course
Session 1

Section A: Better Business Writing

  • Introduction
  • Know Your Audience

Section B: Practice the Basics

  • Spelling
  • Punctuation
  • Usage

Section C: Developing a Style

  • Defining Style
  • Finding Your Style
  • Improving Style

Section D: Form and Format

  • Selecting a Format
  • Formatting

Section E: Writing Persuasively

  • Motivated Sequence
  • Conclusion

Successful Negotiation Course
Session 1

Section A: Successful Negotiation

  • Introduction
  • Misconceptions
  • Course Overview
  • Key Fact

Section B: Negotiation: What and Why?

  • Destination
  • Identify Opportunities
  • Win/Win Philosophy
  • Give/Get Principle
  • Key Fact

Section C: The Negotiating Process

  • Six Steps
  • Key Fact

Section D: Strategies and Tactics

  • Preparation and Planning
  • Will and Skill
  • Negotiating Strategies
  • Key Fact

Section E: Conclusion

  • Things to Remember
  • Successful Negotiation

Making Humor Work Course
Session 1

Section A: Making Humor Work

  • Introduction
  • Humor Notes
  • Humor in the Workplace
  • Bad Humor
  • Bridge Building
  • Good Humor
  • Review
  • Humor Notes

Section B: Case Study: University National

  • Communicate With Humor
  • Differentiate With Humor
  • The Humor Edge
  • Humor Notes

Section C: Developing Relationships

  • Getting Attention
  • Creating Intimacy
  • Selling With Humor
  • Humor Notes

Section D: Laughter - The Stress Blocker

  • Overview
  • Stress Reducers
  • Conclusion