LearnKey Training

Team Development Series
Team Development Series


Team Development Series

6 Sessions –
8-10 Hours of Interactive Training
LearnKey's Team Development Series is a collection of six interactive courses – Mentoring, Working Together, Team Leadership, Increasing Employee Productivity, Effective Meeting Skills, and Team Problem Solving. Each course contains valuable tools and insights, and completing this series will arm you with an array of skills that will help you to develop an efficient, effective team.

Benefits
  • Increase results using the best ideas through effective team interactions.
  • Become an effective leader using proven techniques to build strong teams.
  • Gain problem solving skills that will help your team accomplish its goals.
    • About The Author
    Gordon F. Shea is the author of 15 books and over 200 articles.
    Amy Zuckerman is a well-known author, columnist and consultant.
    Dr. George Simons works in the area of managing cultural and gender diversity.
    Don Hackett's background in business and military organizations provides a unique resource for his readers and audiences.
    Charles L. Martin, Ph.D. joined the faculty at Wichita State University, where he is currently an Associate Professor.
    Lynn Tylczak is a consultant, author and professional speaker who has written 15 books.
    Marion E. Haynes is an adult educator specializing in management and supervisory training.
    Sandy Pokras is president of Viability Group Inc., a team-building, communication training and management consulting firm.
    Mentoring

    Section A: Mentoring
    · Introduction
    · Course Overview
    · The Story of Mentor
    · What is Mentoring?
    · Helping Agents

    Section B: Mentoring Skills
    · Communication Skills
    · Shifting Context
    · Listening
    · Feelings and Feedback
    · Productive Confrontation
    · Providing Information
    · Authority and Permission
    · Exploring Options

    Section C: Mentoring for Results
    · Negative Behaviors
    · Mentoring Challenges
    · Enjoy the Rewards
    · Case Studies
    · Conclusion


    Working Together

    Section A: Working Together
    · Introduction
    · Key Fact

    Section B: Manage Your Mind
    · Differences
    · Stereotyping
    · Cultural Discomfort
    · Key Fact

    Section C: Manage Your Words
    · Words and Culture
    · The Humor Dilemma
    · Key Fact

    Section D: Manage the Unspoken
    · Time, Space, Touch
    · New Awareness
    · Key Fact

    Section E: Putting Diversity to Work
    · The Rewards
    · Conclusion

    		Team Leadership

    Section A: Working Together
    · Introduction
    · Key Fact

    Section B: Manage Your Mind
    · Differences
    · Stereotyping
    · Cultural Discomfort
    · Key Fact

    Section C: Manage Your Words
    · Words and Culture
    · The Humor Dilemma
    · Key Fact

    Section D: Manage the Unspoken
    · Time, Space, Touch
    · New Awareness
    · Key Fact

    Section E: Putting Diversity to Work
    · The Rewards
    · Conclusion


    Increasing Employee Productivity

    Section A: Employee Productivity
    · Introduction
    · Changing Workplace
    · Employee Input

    Section B: Suggesting for Success
    · Overview
    · Successful Suggestions
    · Benefits

    Section C: Value Management
    · Defining Value
    · Functions
    · Defining Functions

    Section D: Improving Productivity
    · Overview
    · Gather Information
    · Identify Functions
    · Generate Ideas
    · Consolidate Ideas
    · Evaluate Ideas
    · Recommend the Idea

    Section E: Productivity Plus
    · Overview
    · Employee Input
    · Suggestion Systems
    · Finding Functions
    · Six Success Steps
    · Team Productivity
    · Conclusion

    		Effective Meeting Skills

    Section A: Introduction
    · Course Overview
    · Why Meetings?
    · Types of Meetings

    Section B: Planning Meetings
    · Four Ws
    · Agendas
    · Time and Place
    · Layouts

    Section C: Conducting Meetings
    · Leading Meetings
    · Interaction
    · Handling Conflict

    Section D: Improving Meetings
    · After the Meeting
    · Group Responsibilities
    · Distractions

    Section E: Meeting Success
    · Keys to Success
    · Conclusion


    Team Problem Solving

    Section A: Team Problem Solving
    · Introduction
    · Course Overview
    · Fact File

    Section B: Problem Recognition
    · Process
    · Gathering Information
    · Fact File

    Section C: Problem Labeling
    · Data Collection
    · Labeling Techniques
    · Defining the Label
    · Fact File

    Section D: Problem-Cause Analysis
    · Root Cause
    · Techniques
    · Fact File

    Section E: Optional Solutions
    · Confirming Root Cause
    · Search for Solutions
    · Fact File

    Section F: Resolving the Problem
    · Decision Making
    · Fact File
    · Action Planning
    · The Six Steps