Successful Management Series

One mark of a successful manager is continual skill improvement, and the Successful Management Series from LearnKey can help. The series includes three complete courses: Excellence in Supervision, Giving & Receiving Criticism, and Managing Disagreement.

Benefits

Create effective teams through this training

Communicate in ways that will motivate others

Handle conflicts and disagreements with positive resolutions

About The Author

This Successful Management training program was produced by various LearnKey content partners; Kantola and 1ML. Each content provider maintains relationships with an impressive list of publishers with content covering a wide variety of subject matter areas. They also have relationships with a host of subject matter experts who are distinguished authors, trainers, consultants and educators.

Excellence in Supervision

Section A: Getting Started
· Self-Assessment
· Objectives
· Introduction
· Supervisory Power
· Case Study
· Assessment

Section B: Managing Performance
· Setting Expectations
· Giving Feedback
· Handling Problems
· Staying Flexible
· Assessment

Section C: Communicating Proactively
· Delegating Tasks & Time
· Effective Meetings
· Talking to Your Boss
· Case Study
· Assessment

Section D: Coaching for Excellence
· The Good Coach
· The Coaching Process
· Assessment

Section E: Dealing with Change
· A Modern Skill
· Positive Change Management
· Case Study
· Conclusion

Giving and Receiving Criticism

Section A: Effective Criticism
· Introduction
· The Art of Giving Criticism
· The Art of Taking Criticism
· Artful Criticism

Managing Disagreement

Section A: Understanding Conflict Management
· Self-Assessment
· Objectives
· Conflicts & Disagreements
· MODI
· Assessment

Section B: The Nine Styles
· Introduction
· Firm Styles
· Listen Up!
· Neutral Sytles
· Listen Up!
· Flexible Styles
· Assessment

Section C: Steps for Managing Disagreement
· Explore
· Say What?
· Plan & Prepare
· Say What?
· Implement
· Summary
· Assessment