LearnKey Training

Outlook 2003


Outlook 2003

3 Sessions –
9 Hours of Interactive Training
There’s more to Outlook than email. In the Outlook 2003 course from LearnKey, you’ll learn to take full advantage of all the benefits of this latest version of one of the most widely used communication tools. Expert instructor Erin Olsen will quickly have you using the powerful personal organization, time management, calendaring, and email capabilities of Outlook 2003 to manage your communication and schedule. At the conclusion of this course, you’ll feel comfortable using all the features of Outlook 2003, and be prepared to pass the Microsoft Office Specialist (MOS) exam for Outlook 2003.

Benefits
  • Gain skills and insight into better communications.
  • Learn how to get organized and save valuable time.
  • Enhance personal productivity and technical credibility.
    • Includes:
    · eSupport
    About The Author
    Since founding PCKeys Technology Solutions in 1995, Erin Olsen has personally trained more than 10,000 people worldwide in a wide variety of applications and technologies, and she has helped many organizations transition to using Microsoft, Adobe and Macromedia software tools. A Microsoft Office Specialist Master Instructor, Erin enjoys a reputation for providing solid foundations in skills applicable to real-world needs in an easy-to-understand and fun manner. She combines technical knowledge with real-world experience allowing her to provide a wealth of practical examples and inside tips to help her audience learn, retain and actually apply their skills.
    Session 1

    Section A: Introduction
    · What is Outlook?
    · Usage
    · Email Support
    · Exchange Storage/Sync
    · Personal Folders

    Section B: Outlook 2003 Interface
    · Starting Outlook
    · Setup Email
    · Adding Email Account
    · Pane View
    · Navigation Pane Options

    Section C: Navigating with Outlook
    · Folders
    · Inbox/Reading Pane
    · Outlook Today
    · Go Menu

    Section D: Creating Messages
    · Email Messages
    · Addressing Options
    · Checking Names
    · Subject Line
    · Text Block
    · Message Options
    · Tracking/Delivery Options
    · Send/Receive

    Section E: Working with Messages
    · Outbox
    · Sent Items
    · Inbox
    · Voting Options
    · Reply/Reply to All
    · Forwarding

    Section F: Global Email Options
    · Message Handling
    · Advanced Options
    · Reply/Forward Options
    · Mail Setup Tab
    · Mail Format Tab
    · Signatures
    · Spell Check
    · Reading Pane

    Section G: Formatting Messages
    · Creating New Message
    · Formatting Toolbar
    · Create Attachment
    · Check Spelling
    · Saving Drafts
    · Changing Formats
    · Stationery Options

    Section H: Securing Your Inbox
    · Blocked Attachments
    · Beaconing
    · Viewing Graphics
    · Junk Email Options
    · Adding Senders

    		Session 2

    Section A: Managing Your Inbox
    · Read/Unread Messages
    · Flagging Messages
    · Sorting Inbox
    · Advanced Find
    · Completing Flags
    · Using Colors

    Section B: Message Options
    · Recalling Messages
    · Resending Messages
    · Out of Office Assistant
    · Receiving Out of Office

    Section C: Printing, Saving, & Deleting
    · Printing Messages
    · Saving Messages
    · Deleting Messages
    · Deleting Shortcut

    Section D: Folders & Folder Rules
    · Creating Folder
    · Creating Subfolder
    · Renaming Folder
    · From Inbox to Folder
    · Creating Folder Rule

    Section E: Create & Edit Contacts
    · Creating New Contact
    · Adding Email Address
    · Adding a Picture
    · Adding Phone Numbers
    · Adding Address
    · Assigning Categories
    · Creating Categories
    · Contact Details

    Section F: Working With Contacts
    · Contact Views
    · Record Options
    · Contact Actions
    · Vcards
    · Add to Contact List

    Section G: Distribution List
    · Create Group
    · Nested Lists
    · Use Distribution Group

    		Session 3

    Section A: Calendars
    · Views
    · Customized View
    · Add Appointments
    · Events/Time Frames
    · Notification Options
    · Recurring Appointments
    · Move/Delete
    · Events

    Section B: Meetings
    · Meeting Request
    · Set Up Meeting Group
    · Set Meeting Times
    · Meeting Request
    · Meeting Tally
    · Modify Meetings

    Section C: Advanced Calendars
    · Multiple Calendars
    · Group Schedule
    · Calendar Work Week
    · Calendar Options

    Section D: Sharing Information
    · Share
    · Add Delegates
    · Designated Delegates
    · View Shared Calendars
    · Printing
    · Web Calendars

    Section E: Task & Notes
    · Add Task
    · Create Tasks
    · Recurring Tasks
    · Assign Tasks
    · Task Requests
    · Task ManagementNotes
    · Calendaring Tasks

    Section F: Alternate Access
    · Storage Options
    · Archive
    · Archive Options
    · Web Access
    · Web Access Options
    · Offline Access
    · Offline vs. Cached
    · Enable Offline Mode