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Session 1
Section A: Who Pays and Who Benefits?
· Objective
· Introduction: Understanding Basic Terms
· Understanding Various Billing Forms
· Types
· Birthday Rule
· Some More Terms
· Medical Record and SOAP
· Codes and Their Classification
· Medicare Claims
· Co-payments
· Deductible
· Electronic Claims, EOB
· CMS and HMO
· Identification Numbers
· Medicaid and Medicare
· Par Provider
· PPO, PCP
· Payers: Primary and Secondary
· Superbill
· Some More Terms
· Workmen’s Compensation
· Exercise – Build a Sentence
· Exercise – Crosswords
Section B: Provider Structure and Protocols
· Objective
· Introduction: Function of Staff
· Staff and Responsibilities
· Office Manager
· Receptionist
· Billing Clerk
· Health Insurance Specialist
· Coding
· Staffing Levels
· Best Practice Elements
· Payment Policies and Fees
· Payments and Adjustments
· Co-payments
· Insurers
· Adjustments
· Charge Capture
· Compliance Plan
· Managed Care
· Controls Related to Payments
· The Patient
Section C: Hospital Billing
· Objective
· Outpatient Services
· Inpatient Services
· Combinations
· Billing Functions
· Exercise – Build a Sentence
Section D: An Introduction: Family Relationships
· Objective
· Family Relationships
· Exercise – Fill in the Blanks
Section E: Billing the Encounter
· Objective
· Introduction
· Superbill
· Data Entry
· Prebilling Protocols
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· Processing
· Insurance Forms
· Types of Processing
· Sample Insurance Form
· How To Fill the Form
· Hospital Visit
· How To Fill the Form
· How To Fill the Form Review
· Paper and Electronic Claim
· Factoids
· Paper Claims
· Electronic Claims
· Payments, Adjustments
· General Information
· Notes About Payments
· Analyzing Information
· An Example
· Important Points
· Appeal Process
· What Is It?
· Statements
· About Statements
· Points to Remember
· Types of Statements
· From Letter
· Example
· More About Statements
· Example
· Computers and Statements
· Exercise – Fill in the Blanks
Section F: Practice Economics
· Objective
· Introduction
· Reports
· Types Accounts Receivable
· Summary
· Aging Summary
· Overcome the Delinquency in Payments
· Types
· Miscellaneous Reports
· Exercise – Fill in the Blanks
Section G: Collections
· Objective
· Introduction
· Meeting Agenda
· A Sample
· What Was the Outcome of the Meeting?
Section H: Medical Coding Systems
· Objective
· Introduction: Coding
· CPT Codes
· Need for Coding
· Introduction
· A Description
· Processing of CPT Codes
· Need for CPT Codes
· CPT Coding Levels
· Coding Guidelines
· Modifiers
· Code Book Section
· Symbols
· Evaluation and Management Codes
· Evaluation and Management Descriptors
· Types of Services
· Hospital Inpatient Services
· Subsequent Hospital Care
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· Hospital Discharge Services
· Consultations
· Other Codes
· Procedure Codes
· An Intro to ICD
· Coding Summary
· An Overview
· Coding Exercises
· Example
· Coding Different Charts
· Examples of ICD Codes
· Coding Software
· Reports 1 – 15
Section I: Fee Profiles
· Objective
· Introduction
· Fee Profiles
· Background – A Transition Phase
· Present Scenario
· Advantages of CPT System
· Points for Consideration
· Role of Insurance Companies
· Fee Profiles
Section J: Overview of Medicaid-Medicare
Session 2
Section A: Health Insurance Specialist
· Objective
· Health Insurance Specialist
· Basic Skill Requirements
· Medical Terminology
· Coding ICD-9-CM
· Coding ICD-10-CM
· Classification of Diseases
· Codes and Manuals of ICD-9 and 10
· CPT: Current Procedural Terminology
· HCPCS: Coding System Levels
· Exercise – Crossword
· Exercise – Build a Sentence
Section B: Terms
· Objective
· Terms Commonly Used
· Evolution of Reimbursement
· Continued Legislation
· Legislation to Standardize Claims
· Health Insurance: Disability
· Different Types of Insurance
· Legislation to Control Rising Costs: Medicare/Medicaid
· Different Payment System
· Medicare’s Fee Schedule
· Does Medicare Pay Providers Differently?
· Exercise – Crossword
· Exercise – Build a Sentence
Section C: Health Care Organization Plans
· Objective
· Commonly Used Terms
· MCO
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