Diversity Dynamics
Section A: Dynamics of Diversity
· Introduction
· What Diversity Is
· Diversity Management
Section B: Transformation Process
· Diversity Visioning
· The Vision Statement
· The Cultural Audit
· Task Force
· Final Tasks
Men and Women Working Together
Section A: Men and Women at Work
· Introduction
· The New Workplace
· Key Fact
Section B: Culture
· Two Cultures
· Sexual Harassment
· Key Fact
Section C: Communication
· Personalities
· Cultural Biases
· Progressive Organizations
· Key Fact
Section D: Collaboration
· Helping Each Other
· Conclusion
Leadership Skills for Women
Section A: Characteristics of Effective Leaders
· Introduction
· Breaking Stereotypes
· Changing Workplace
· Leadership Skills
Section B: Leading Your Team
· Stereotypes
· Do’s and Don’ts
· Team Building Basics
Section C: Getting Organized
· Overview
· Time Management
Section D: Solving Problems
· Resolving Conflict
· Managing Difficult People
· Gaining Personal Power
· Conclusion
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Effective Performance Appraisals
Section A: Effective Performance Appraisals
· Introduction
· Managing Performance
· Making a Difference
Section B: Preparation
· Plan
· Goals & Standards
· Expectations
Section C: Conducting the Appraisal
· Appraisal Discussion
· Talking vs. Listening
· Asking Questions
· Giving Criticism
· Future Development
Section D: Following Up
· Management
· Written Records
· New Expectations
· Empowerment
Delivering Effective Training Sessions
Section A: Delivering Effective Training
· Introduction
· Training
· Key Fact
Section B: Today’s Learner
· Old vs. New
· Learning Cycle
· Key Fact
Section C: Getting It Together
· The Five Steps
· Evaluate Your Audience
· Focus
· Determine Methods
· Develop Content
· Design Your Graphics
Section D: Training Techniques That Work
· The Room
· The Warm Up
· The Orientation
· The Introduction
Section E: Training Methods
· The Icebreaker
· The Discussion
· Case Studies and Role Plays
· Games
· Effective Training
· Conclusion
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