LearnKey Training

Assertiveness
Assertiveness


Assertiveness

1 Session –
1-2 Hours of Interactive Training
Assertiveness has been a hot topic for more than a decade. And why not? People who master assertiveness skills go farther - faster - in today's competitive business environment because they know how to respond appropriately to workplace challenges. While other training resources on assertiveness concentrate on the "why," this unique training focuses squarely on the "how to." By applying the 12 powerful action steps outlined, you'll discover how to tap into your own abundant supply of assertiveness.

Benefits
  • Understand how to change the status quo and improve your working conditions.
  • Increase your self-confidence, boost your effectiveness and guarantee your success!
  • You will be amazed at the results as you use the powerful negotiation techniques.
    • About The Author
    Assertiveness specialist Gail Cohen's energy and enthusiasm for Assertiveness Skills motivate her users to listen, learn and retain vital information. Her focus on the "how to" and not the "why" of assertiveness skills gives users the knowledge they need to put their new skills immediately and confidently to work.
    Session 1

    Section A: Module One
    · Overview
    · Step 1 - Like Me
    · Step 2 - Know Me
    · Roles
    · Responsibility
    · Relationships
    · Step 3 - Know Them
    · Step 4 - Grow
    · Review

    Section B: Module Two
    · Overview
    · Negativity
    · Feedback
    · Step 5 - Take Action
    · Conversation Model
    · Step 6 - Anticipate
    · Step 7 - Be Positive
    · Step 8 - Persist
    · Review

    Section C: Module Three
    · Overview
    · Five Different Behaviors
    · Decision Making
    · Step 9 - Lighten Up
    · Step 10 - Take Care of Me
    · Leadership Qualities
    · Step 11 - Have Patience
    · Step 12 - Be Committed
    · Review