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Session 1
Section A: Communicate
· Self-Assessment
· Introduction
Section B: Four Basics of Communication
· Objectives
· Audience
· Technique
· Summary & Call to Action
· Assessment
Section C: Communicating Better: Writing
· Reader’s Point of View and the Main Idea
· Brainstorming
· Outlining & Aerobic Writing
· Organizing the Document
· Revising
· Visual Clarity & Headlines
· Assessment
Section D: Speaking Better: Presenting
· Outlines & First Impressions
· BEST Recipe & Signpost Phrases
· Plan Your Conclusion
· Delivery
· Visual Aids & Room Choreography
· Curing Fear & Self Consciousness
· Answering Questions: Q-BEST-Q Recipe
· Asking Questions
· Use Mistakes to Build Credibility
· Assessment
Section E: Interacting Better: Meetings
· Meetings are Costly Investments
· Think Purposes, Not Meetings
· Forecast Your Meetings
· Leading Meetings
· Public Minutes
· Ending & Last Words
· Assessment
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