CompTIA A+ 2006 Certification (View Demo)
CompTIA A+ Certification has been established as the standard credential for anyone beginning an information technology career. In this CompTIA A+ certification course from LearnKey, you'll delve into the inner workings of the personal computer with Mike Meyers; the IT industry's leading CompTIA A+ authority. Meyers shows you how hardware components and operating systems work together for optimum functionality. This is the course to give you the knowledge and confidence to work in the real world of computers and help prepare you to pass the CompTIA A+ certification exam.
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CompTIA Network+ 2009 (View Demo)
Network+ is an elite training program that completely and adequately prepares students to become Network+ certified. Students will gain the knowledge and skills necessary to manage, maintain, troubleshoot, install, operate and configure basic network infrastructure, describe networking technologies, and basic design principles. This course will provide students with the ability to effectively learn real-world concepts and skills to help launch or enhance a networking career. This course will prepare you to pass the CompTIA Network+ certification exam N10-004.
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CompTIA Security+ (View Demo)
Develop your understanding of network administration by gaining a certifiable knowledge of Security+ by CompTIA. Learn how to secure and manage all facets of your network from CPU cycles to software used by individuals or across a network. Security+ is the next level to attain certification for every IT network administrator. This course will prepare you to pass the CompTIA Security+ certification exam SY0-201.
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Windows XP Troubleshooting Desktop Applications
The Windows XP Troubleshooting Desktop Applications course from LearnKey prepares candidates for one of two core exams required to achieve Microsoft Certified Desktop Support Technician (MCDST) certification. Expert instructor Tom Carpenter shows candidates how to configure and troubleshoot problems with Microsoft applications including Office, Internet Explorer and Outlook. Candidates also learn to configure application connectivity and security, and to resolve problems with application usability and customization.
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Windows XP Troubleshooting Windows (View Demo)
The Windows XP Troubleshooting Windows course from LearnKey prepares candidates for one of two core exams required to achieve Microsoft Certified Desktop Support Technician (MCDST) certification. Expert instructor Tom Carpenter shows candidates how to install Windows XP, update from earlier versions of Windows OS and configure peripheral devices. He will demonstrate establishing user and group accounts, security settings and local security policy. Candidates also learn to troubleshoot system performance and Internet connection problems.
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Windows Vista Client Enterprise Support (View Demo)
Presented by expert Tom Carpenter, Windows Vista Client Enterprise Support from LearnKey will unleash the power of Vista in your environment and teach you all about the inner workings of the Vista Client. Vista has many new features and tools for administrators such as troubleshooting and user account control. You'll learn about group policies as well as how to work with and around the built-in functionality of Vista. At the conclusion of this course, you'll have the knowledge and understanding to implement this operating system effortlessly and effectively.
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Windows Vista Configuration (View Demo)
Learn basic technologies that the Vista system provides, learn about the new features and functions built into Vista. Learn the new ways Vista does things, and once you understand the changes you will find the OS a pleasure to work with. Besides learning all the productivity tools built into the OS. You'll get to learn real world experiences that Aaron has come across as he's deployed this system out in the field. He takes you through the complete experience of deploying Vista, and setting up the tools to work in your environment.
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Telephone Courtesy (View Demo)
Are you confident that your company is projecting the best first impression when answering the phone? Making the wrong impression over the phone can discourage customers. This video shows the right way-and the wrong way-to handle business phones. It's a great tool for teaching your staff how to project a positive view of your organization.
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Calming Upset Customers
Learn how to deal effectively with angry customers, clients, or colleagues. This carefully designed approach gives you the ability to work through conflicts and remain calm in the work environment. You'll learn how to distinguish between a disturbed and upset customer and how to collaborate with each toward a positive, win-win outcome.
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To learn more about the program or to place an order:
E-mail: sales@learnkey.com
Phone: 1.800.865.0165
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