"This course was outstanding! I really like the fact you can go back and review material that has previously been taught. I am going to tell everybody just how great a product L...
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The Business of Listening CourseExpert Diane Bone
LearnKey's The Business of Listening course, based on the book Business of Listening by Diane Bone, will show you how to become a better listener by demonstrating how your listening skills build either barriers or bridges. You will learn ten steps to controlling emotional "hot buttons" and the impact of good listening skills on productivity. Becoming an active listener will help your productivity and success by helping you extract important details from every message.
- Become a more involved, active listener.
- Build good listening skills and improve productivity.
- Become aware of the "silent" messages.