"This course was outstanding! I really like the fact you can go back and review material that has previously been taught. I am going to tell everybody just how great a product L...

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The Rewards of Telephone Courtesy Course

Expert Kantola  .

Excellent telephone skills increase customer satisfaction and assure that you won't miss important business opportunities. Be confident that your company is presenting a professional telephone image. Help your employees develop telephone proficiency and understand the impact telephone courtesy has on both coworkers and customers on the other end of the phone. Course Time: 00:22:21

Benefits

  • Learn the steps that lead to improved telephone service
  • Learn how to handle multiple calls while staying calm and professional
  • Learn the proper techniques to transfer calls and solve communication problems

Related Courses:

Helping Customers through Quality Service Course
The Business of Listening Course

1 Sessions / 1 Hour
Product ID # 061748
Made in the USA




Single user price: $79



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