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The Rewards of Telephone Courtesy Course
Expert Kantola .Excellent telephone skills increase customer satisfaction and assure that you won't miss important business opportunities. Be confident that your company is presenting a professional telephone image. Help your employees develop telephone proficiency and understand the impact telephone courtesy has on both coworkers and customers on the other end of the phone. Course Time: 00:22:21
Benefits
- Learn the steps that lead to improved telephone service
- Learn how to handle multiple calls while staying calm and professional
- Learn the proper techniques to transfer calls and solve communication problems
Related Courses:
Helping Customers through Quality Service CourseThe Business of Listening Course
1 Sessions / 1 Hour
Product ID # 061748
Made in the USA
Single user price: $79
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