"This course was outstanding! I really like the fact you can go back and review material that has previously been taught. I am going to tell everybody just how great a product L...

View More Comments

The Power of Telephone Courtesy Course

Expert Kantola  .

Are you confident that your company is projecting the best first impression when answering the phone? Making the wrong impression over the phone can discourage customers. This video shows the right way—and the wrong way—to handle business phones. It's a great tool for teaching your staff how to project a positive view of your organization. Course Time: 00:11:34

Benefits

  • Understand the importance of telephone image for your business
  • Learn the proper telephone techniques that will let your customer know they are important
  • Learn to demonstrate professionalism on the telephone to create a positive experience for the customer

Related Courses:

Helping Customers through Quality Service Course
The Business of Listening Course

1 Sessions / 1 Hour
Product ID # 061728
Made in the USA




Single user price: $99



Database Technologies Computer Fundamentals k thru 12 education Information Technologies Office Productivity Personal Productivity Web and Graphics Design Vocational Training