Office Support
Job Role
Basic office computing or information processing workers must have basic computer skills and knowledge to ensure the smooth and efficient handling of an organization's information.
They perform clerical duties such as:
• filing
• answering telephones
• data entry
• type text
• operate office machines
• use various computer applications
Recommended Education
• Basic understanding of computers
• High school diploma
• Some community college recommended for advancement
Ref: U.S. Bureau of Labor Statistics
Occupational Outlook Handbook
2004 -05 Edition
What to Expect
Data entry and information processing could be a steppingstone toward other business careers.
Job prospects will be most favorable for those with the best technical skills-in particular, expertise in appropriate computer software applications.
Data entry and information processing workers must be willing to upgrade their skills continuously in order to remain marketable.
Office support jobs are in every sector of industry such as government, wholesale and retail, manufacturing, data processing, finance, insurance and healthcare.
Employment Opportunities
• Data Entry Clerk
• Information Processor
• Receptionist
• Typist / word processor
• Teller
• Telemarketer
• Scheduler and Dispatcher
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