Enjoyed the course and came away from it with good knowledge.
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Managing Disagreement CourseExperts - LearnKey Signature Courseware , 1 Minute Learning .
Most of us go out of our way to avoid disagreements, let alone try to manage them. Yet, effectively managing disagreement can be one of the most important supervisory and managerial skills. In the Managing Disagreement training program from LearnKey, users can take a sophisticated assessment of their own conflict management style, learn the nine ways to approach and deal with disagreement and see examples of each of these styles illustrated in dramatic vignettes.
- Make conflict a positive process of reconciliation.
- Take control of difficult situations.
- Use conflict management to address uncomfortable situations.
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