INDEO Codec Error


Symptoms:

    When running sound or video, you get an error stating that you must update or install the INDEO CODEC

Detailed Information:

    When Windows plays a sound or video clip it utilizes what is called a CODEC which COmpresses and DECompresses the video/audio and plays it through the sound card and video card of your computer. LearnKey Training uses specific CODEC’s to encode the video files and so those CODEC’s must be present on your computer to properly use the training.

    The link to the file below (Q327979_WXP_SP2.exe) can only be used under Windows XP. This hot-fix from Microsoft installs the Indeo CODEC’s that may not have been installed on your computer if you purchased a computer or license of Windows XP with SP1 pre-installed. Please refer to the following Microsoft Knowledge Base Articles available at support.microsoft.com for more information concerning this hot-fix:
    http://support.microsoft.com/default.aspx?scid=kb;EN-US;327979

Solution:

    Follow this link to download the codec from Microsoft:
    http://www.microsoft.com/downloads/details.aspx?FamilyID=3c9464fb-7cd7-461b-ad24-6a4d1c5df8ff&displaylang=en


    Disclaimer!
    LearnKey provides this third-party executable for the sole purpose of reinstalling Indeo CODEC’s that may have been corrupted or removed from your computer. The CODEC’s installed by this executable are licensed through Microsoft for use with a licensed and legal installation of Microsoft Windows. LearnKey does not accept responsibility for the users use of this executable. For more information related to Indeo CODEC’s as they relate to Microsoft products, please refer to the following Microsoft Knowledge Base Articles available at support.microsoft.com
    http://support.microsoft.com/default.aspx?scid=kb;en-us;142946
    http://support.microsoft.com/default.aspx?scid=kb;EN-US;177198
    http://support.microsoft.com/default.aspx?scid=kb;en-us;238019
    http://support.microsoft.com/default.aspx?scid=kb;en-us;138261
    http://support.microsoft.com/default.aspx?scid=kb;en-us;141801
    http://support.microsoft.com/default.aspx?scid=kb;en-us;141483

Date Created: // Date Modified: 12/20/07


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