When you launch the Pre-Test, Training, Labs, or Post-Test, a new window opens and you see the message "Detection in progress " but nothing else happens

Detailed Information:

Solution:

Bypass the built in detection utility

1. Log-in to OnlineExpert
2. Select a course, and a session
3. Double click on the picture of the man looking at the monitor
4 Enter the following words in lower-case letters into the script prompt: no detect
5. Click OK
6. The screen should refresh
7. Launch the training