Want to build trust and encourage repeat business? This highly motivating training will show you how to quickly improve customer service skills inside your organization - and see a significant impact at a consumer level. Give employees the people skills they need to handle irate callers and clients, diffuse anger, avoid complaints, prevent burnout, and enhance communications. This course is essential for every business.
Customer SatisfactionDru Scott Benefits
• Satisfied customers are more compelled to be repeat customers.
• Employees learn skills to create a positive customer experience.
• Customers feel they are the most important part of your business.
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1 Session / 3 Hours
Product ID # 061318
Single user price: $99.00
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More InformationCourse Syllabus Career Tracks Certification Tracks"Got the course you sent me, it had the right address stamped on it. I've been playing it already, and it's an enormous help with studying, especially when I read other material! Your training makes the material more meaningful. Thanks again."
Want to build trust and encourage repeat business? This highly motivating training will show you how to quickly improve customer service skills inside your organization - and see a significant impact at a consumer level. Give employees the people skills they need to handle irate callers and clients, diffuse anger, avoid complaints, prevent burnout, and enhance communications. This course is essential for every business.
Customer Satisfaction
Dru Scott
More Information
Course Syllabus
